92game Terms and Conditions — Platform Rules for Pakistani Players

These Terms and Conditions ("Terms") constitute the entire legal agreement between you ("the Player", "you", "your") and 92game ("the Platform", "we", "us", "our") in respect of your use of the 92game website, mobile site, games, sports betting services, promotions, and all associated features accessible at 92game.biz.

These Terms apply to all registered players on 92game regardless of the device or method used to access the platform. They apply equally whether you are placing a sports bet, playing a casino game, participating in a promotion, or simply browsing the platform. Continued use of 92game after any update to these Terms constitutes acceptance of the updated Terms.

92game reserves the right to amend, supplement, or replace these Terms at any time. Material changes will be communicated to registered players via the contact details held on their account and will be posted on this page with an updated effective date. It is your responsibility to review these Terms periodically.

These Terms should be read alongside the 92game Privacy Policy and the Responsible Gaming policy, both of which form part of the agreement between you and 92game.

To register and use a 92game account you must meet all of the following requirements at the time of registration and at all times during your use of the platform:

• You must be at least 18 years of age. 92game does not permit anyone under 18 to register or use the platform under any circumstances. Age verification documentation may be requested at any time.
• You must be a natural person. Corporate entities, organisations, and automated systems may not hold player accounts on 92game.
• You must provide accurate, truthful, and complete information at registration. False information — including name, date of birth, contact details, or payment information — is grounds for immediate account closure.
• You are permitted to hold only one registered account on 92game. Operating multiple accounts is prohibited regardless of the name, email address, payment method, or device used.
• You must not be self-excluded from gambling platforms in any jurisdiction, including through 92game's own self-exclusion system.
• You must not be a current employee, contractor, or close family member of an employee of 92game or any of its partner studios or service providers.

92game reserves the right to request identity verification documents (including a valid CNIC, passport, or other government-issued ID) before processing any withdrawal or at any time as part of routine KYC ("Know Your Customer") procedures. Failure to provide requested documentation within a reasonable timeframe will result in account restrictions.

You are solely responsible for maintaining the confidentiality of your 92game login credentials, including your username, password, and any two-factor authentication details. You must not share your login credentials with any other person.

All bets, deposits, withdrawals, and transactions made using your 92game account credentials are your responsibility, whether or not you authorised them personally. If you believe your account has been accessed without your authorisation, you must contact 92game support immediately via live chat or email at support@92game.biz.

92game will never ask you for your password by email, phone, or live chat. Any communication claiming to be from 92game that requests your password should be treated as fraudulent and reported immediately.

• Use a strong, unique password not shared with any other service.
• Enable two-factor authentication when available.
• Log out of your account when using shared or public devices.
• Do not access your 92game account over unsecured public Wi-Fi networks without a VPN.

92game accepts deposits from Pakistani players via the following approved payment methods: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, and Visa/Mastercard debit and credit cards. The minimum deposit amount is stated at the point of deposit and is subject to change.

All deposits must come from a payment account registered in your own name. Deposits from third-party accounts are not permitted and will be returned to the source where possible. If a third-party deposit cannot be returned, the funds will be held pending verification and the account may be restricted.

92game does not charge fees for standard deposits. However, your payment provider may apply its own charges — this is outside 92game's control and is the player's responsibility to check in advance.

Deposits are credited to your 92game balance upon confirmed receipt of funds. In cases where a payment system experiences technical delays, 92game is not responsible for the resulting inconvenience but will investigate and resolve any confirmed payment discrepancies promptly.

92game reserves the right to decline a deposit from any player, or to close a deposit channel, without providing a reason. In practice, this is exercised only in cases of suspected fraud or regulatory compliance requirements.

Withdrawals on 92game are processed to the same payment method used for the deposit. Where that is not possible, 92game will contact the player to arrange an alternative verified method. Withdrawals to third-party accounts or payment details not registered in the player's own name are not permitted.

Before your first withdrawal is processed, 92game may conduct identity and payment verification as part of standard KYC procedures. You may be asked to provide a copy of your CNIC, proof of the payment method used, or confirmation of address. Delays caused by incomplete verification documentation are the player's responsibility.

• Minimum withdrawal amount: As stated at the withdrawal screen — subject to periodic review.
• Processing time: Mobile wallet withdrawals (Easypaisa, JazzCash) are typically completed within minutes for verified accounts. Bank transfers may take up to 24 hours. Card withdrawals depend on the issuing bank and may take 1–3 business days.
• VIP members: Gold tier and above receive priority processing on all withdrawals.

92game reserves the right to conduct additional checks on withdrawals above certain thresholds. These checks are part of standard anti-money laundering compliance and do not imply any wrongdoing on the player's part.

Withdrawal requests may not be cancelled once they have been submitted and accepted into processing. If a withdrawal cannot be completed due to payment system issues, the funds are returned to the player's 92game balance.

Bonuses on 92game are intended for recreational players. 92game monitors bonus usage and reserves the right to void bonus funds, withhold bonus-related winnings, and close accounts where abuse of the bonus system is identified. Bonus abuse includes but is not limited to:

• Opening multiple accounts to claim the same welcome bonus more than once.
• Coordinating with other players to complete wagering requirements with low-risk bet patterns specifically designed to drain bonus funds without genuine play.
• Using a VPN or false registration details to bypass geographic or account restrictions on a promotion.
• Systematically claiming bonuses with no intention of ongoing platform use.

Free spins winnings are credited as bonus funds with wagering requirements unless the specific promotion states otherwise. Bonus funds have a maximum cashout limit unless the specific promotion states otherwise — this is always made explicit at the time the offer is presented.

92game reserves the right to withdraw, modify, or cancel any promotion at any time and without prior notice, including ongoing promotions. Players who have already accepted a bonus and begun wagering under the stated terms at the time of acceptance will not have those terms changed mid-wagering period.

Bonuses are not transferable between accounts, cannot be exchanged for cash directly, and expire after the period stated in the specific offer terms. Expired bonus balances are removed automatically.

All sports bets placed on 92game — including PSL cricket betting, football betting, and all other sporting markets — are subject to the following general rules in addition to any sport-specific rules published within the sportsbook section:

• Bet acceptance: A bet is accepted and binding only when a confirmation message is displayed and a bet reference number is issued. Bets not confirmed in this manner are not valid.
• Odds changes: Odds are subject to change at any time before a bet is placed. The odds displayed at the moment of bet confirmation are the odds that apply to that bet — subsequent changes do not affect confirmed bets.
• Errors in odds: 92game reserves the right to void bets placed at odds that were published in error due to technical fault, human error, or data provider error, provided the error was clearly material and the correct odds were substantially different.
• Void bets: If an event is abandoned, postponed beyond a stated period, or cancelled, bets on that event are voided and stakes are returned to the player's balance.
• In-play betting: In-play (live) bets are accepted subject to real-time data availability. In cases of live data delay or disruption, 92game may suspend in-play markets without notice.
• Maximum winnings: Maximum single-bet payout limits apply and are displayed within the sportsbook. 92game reserves the right to restrict the maximum win on any market at its discretion.
• PSL betting: PSL markets follow PCB official match results. Matches affected by DLS method, revised targets, or other official interventions are settled based on the official result as recognised by the PCB.

All casino games available on 92game — including slots, baccarat, virtual sports, jackpot games, and all other titles — use certified Random Number Generator technology that has been independently tested and approved by the original game studios. 92game does not alter game mathematics or RTP rates.

In the event of a technical fault during a game round — such as a disconnection between the player's device and the game server — the round outcome is determined by the game server, not the player's device. If a round cannot be completed due to a server-side error, the bet for that round is returned to the player's balance.

Game history and session records are maintained by 92game and by the respective game studios. In any dispute about a game outcome, the server-side records are considered definitive. Players may request a review of their game history by contacting support.

Minimum and maximum bet limits apply per game and are displayed within each game's interface before the player places a bet. These limits are subject to change and may differ between player accounts based on VIP tier.

92game is not responsible for losses incurred due to a player's misunderstanding of game rules. It is the player's responsibility to read the paytable and rules panel of each game before playing for real money.

The 92game VIP Club is a loyalty programme available to all registered players. Participation is automatic — there is no separate application. VIP points are earned through real-money betting activity. The specific point accumulation rate and tier thresholds are as published on the VIP Club page and are subject to periodic review.

92game reserves the right to adjust tier thresholds, point accumulation rates, cashback percentages, and other VIP benefits at any time. Material changes to the VIP programme will be communicated to affected members in advance. VIP tier status is reviewed monthly based on the preceding month's activity. Players whose activity falls below the maintenance threshold for their tier may be downgraded at the monthly review.

VIP benefits — including cashback payments, custom bonuses, and personal account manager services — are provided at the discretion of 92game and are not contractual entitlements. 92game may modify, suspend, or remove VIP benefits for any individual account where there is evidence of abuse, rule violation, or any activity inconsistent with the spirit of the loyalty programme.

Cashback payments are calculated on net losses only and are credited as bonus funds subject to the wagering requirements stated in the VIP programme terms at the time of payment. Elite tier cashback wagering requirements are lower than standard tier rates — details are published on the VIP Club page.

You are responsible for managing your own gaming behaviour. 92game provides tools to help, but the decision to use them rests with you. 92game strongly encourages all players to set personal limits that reflect what they can genuinely afford to spend on entertainment.

• Deposit limits: Daily, weekly, and monthly limits that prevent deposits above the set amount.
• Loss limits: Limits on net losses within a defined period. Once reached, play is automatically paused until the period resets.
• Session time limits: Automatic reminders or session end points after a set duration of continuous play.
• Cooling-off periods: Temporary account restrictions of 24 hours to 6 weeks that prevent deposits and gameplay.
• Self-exclusion: Permanent or long-term account closure with a minimum exclusion period. Self-exclusion requests are processed immediately and cannot be reversed within the stated exclusion period.

If you believe gaming is causing you financial or personal harm, please visit the 92game Responsible Gaming page immediately for detailed information and support options. 92game staff are trained to identify and respond to signs of problem gaming.

Reducing a limit you have previously set requires a cooling-off period before the reduction takes effect. This prevents impulsive decisions during active play from immediately overriding protection measures you have put in place.

92game reserves the right to suspend, restrict, or permanently close any player account, and to withhold or void any balance, at its reasonable discretion, in any of the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Provision of false, misleading, or incomplete registration or verification information.
• Operation of multiple accounts.
• Evidence of bonus abuse, promotional manipulation, or exploitation of platform errors.
• Suspected fraudulent activity, money laundering, or any activity inconsistent with legitimate gaming purposes.
• Failure to complete identity or payment verification within a reasonable timeframe when requested.
• Any action that 92game reasonably believes may harm the platform, other players, or third parties.
• Requests from law enforcement, regulatory authorities, or payment processors.

Where an account is closed for breach of these Terms, any balance that arose from rule-violating activity will be forfeited. Real-money deposits that are unrelated to any identified violation will be returned to the verified payment method on record, subject to completion of verification procedures.

A player wishing to close their own account may do so at any time by contacting 92game support. Voluntary account closures are processed within 24 hours. Players should note that self-exclusion via the responsible gaming tools is a separate process from account closure and provides additional protections.

All content on the 92game platform — including but not limited to the site design, logos, game graphics, promotional materials, text content, software, and compiled data — is the property of 92game or its licensed partners and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the 92game platform for your personal, non-commercial gaming activities. This licence does not permit you to reproduce, distribute, copy, publicly display, or create derivative works from any part of the 92game platform or its content without explicit written permission.

The 92game brand name, logo, and associated marks are proprietary. Unauthorised use of these marks is strictly prohibited and may result in legal action.

92game collects, stores, and processes personal data in accordance with the 92game Privacy Policy, which forms part of these Terms. By registering on 92game, you consent to the data practices described in the Privacy Policy.

Personal data collected by 92game is used for account management, identity verification, payment processing, fraud prevention, customer support, and, where you have opted in, marketing communications. 92game does not sell personal data to third parties. Data is shared only with service providers necessary for the operation of the platform and with authorities as required by law.

You have the right to request a copy of the personal data held by 92game about you, to request correction of inaccurate data, and to request deletion of data where there is no legitimate legal basis for its continued retention. Data deletion requests from active accounts may be declined where retention is required for compliance purposes.

To the fullest extent permitted by applicable law, 92game's total liability to any player in respect of any claim arising from use of the platform — whether in contract, tort, or any other theory — is limited to the total amount deposited by that player in the 30 days preceding the claim.

92game is not liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the platform, including but not limited to loss of profits, loss of data, or emotional distress, even if 92game has been advised of the possibility of such damages.

92game is not responsible for losses arising from:

• Internet connectivity failures on the player's side.
• Device failures, browser incompatibility, or software issues on the player's device.
• Delays or failures caused by third-party payment processors.
• Events beyond 92game's reasonable control including but not limited to natural disasters, regulatory actions, or network outages.
• The player's own decisions regarding bet placement, bonus use, or responsible gaming tool settings.

Nothing in these Terms excludes or limits liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded by law.

92game reserves the right to update or revise these Terms at any time. When material changes are made, registered players will be notified via the email address or mobile number on their account. Notification will also be posted on this page with an updated effective date.

If you continue to use 92game after the effective date of any updated Terms, you will be considered to have accepted the revised Terms. If you do not accept the changes, you must discontinue use of the platform and may close your account by contacting 92game support.

Minor changes — such as corrections of typographic errors, clarifications of existing rules, or updates that do not materially affect player rights — may be made without individual notification, though this page will always reflect the current version of the Terms.

If you have any questions about these Terms and Conditions, or about any aspect of your 92game account, you can reach the support team through the following channels:

• Live Chat: Available 24/7 directly from the 92game platform — the fastest way to get a response.
• Email: support@92game.biz — for account queries, verification requests, complaints, and general enquiries.

For responsible gaming support, please visit the dedicated Responsible Gaming page which includes specific guidance and contact options for players who need help with their gaming behaviour.

For information about how 92game handles your personal data, refer to the Privacy Policy.